Effective Date: April 5, 2024
GoldenGuideBenefits.com ("we", "our", or "us") is committed to protecting the privacy of our clients, users, and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Contact us via web forms, email, phone, or other communication methods
- Sign up for newsletters, webinars, or consultations
- Submit information for insurance quotes, service inquiries, or agent assistance
The types of personal information we collect may include:
- Name
- Email address
- Phone number
- Zip code
- Date of birth (if required for insurance purposes)
- Any other information you choose to provide
2. How We Use Your Information
- To contact you about Medicare and other healthcare insurance plans
- To provide, operate, and maintain our services
- To improve, personalize, and expand our website and services
- To understand and analyze how you use our website
- To develop new products, services, features, and functionality
- To communicate with you for customer service or updates
- To send marketing and promotional communications (opt-out available)
- To comply with legal obligations
3. Legal Basis for Processing
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Protection of vital interests
- Our legitimate interests
4. Disclosure of Your Information
We do not sell your personal information. We may share it with:
- Licensed insurance agents and carriers
- Service providers (marketing, analytics, hosting)
- Law enforcement or regulators if required by law
- In connection with mergers or acquisitions
5. Data Retention
We retain your data as long as necessary for the purposes described, or as required by law. Aggregated and anonymized data may be stored indefinitely.
6. Cookies and Tracking Technologies
We use cookies and similar technologies for analytics and advertising. You can control cookies via your browser settings.
7. Your Rights and Choices
You may have the following rights depending on your location:
- The right to access your data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
8. Data Security
We implement appropriate security measures to protect your data against unauthorized access, disclosure, or misuse.
9. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors.
10. Changes to This Privacy Policy
We may update this policy at any time. Revisions will be posted on this page, and continued use constitutes acceptance of those changes.
11. Contact Us
If you have questions or concerns, please contact us at:
GoldenGuideBenefits.com
Email: support@goldenguidebenefits.com
Phone: (602) 969-7740
